Comments on: Our Referrences

By: Sue-Chris Carty

Sue-Chris Carty — Thu, 20 Aug 2009 17:18:24 +0000

I recently moved. At my previous home I had not had any problems with my dish network and therefore had no need to call. When I moved I was unable to locate your number so I called dish network. They sent someone out to do our move. It took forever for them to get to us but once they came they were in and out very quickly. That seemed like a good thing. I began having signal trouble right away but thought chalked it up to storms or other things. The signal got worse and worse. I tried to call and just cancel the whole thing. The guys at about satellite asked me to give them a chance. Well, I did and couldn’t be more satisfied. They reinstalled my dish as it was in a bad location, they trimmed the trees around my dish, and they even set up my box to my projector. They were clean, quiet, polite and efficient. Thanks so much for all of your help. The other guys should be ashamed of themselves.

Sue-Chris

By: Elaina Hill

Elaina Hill — Thu, 20 Aug 2009 16:12:34 +0000

Thank you for a job well done. You even fixed the hole a previous installer made. As a stay at home Mom, I was conserned about letting strangers into my home, but you handle yourself in a very honest and professional way. Thanks again.

By: Denise Howell

Denise Howell — Tue, 04 Aug 2009 16:28:02 +0000

I just wanted to pop on and say thank you Jerome. You are just truly amazing. I checked out several different companies and needless to say I chose your company. You guys really seem to know your stuff. Your tech was very courteous and knowledgable (I can’t spell today). My neighbor swears by you guys and says that you never charge her a penny to come out to her house to fix an issue and that all other companies charge. I will tell all my friends about you guys. My other neighbor is thinking about DirecTV. I will send her your way. Treat her right. Thanks!

By: Mandy Cohen

Mandy Cohen — Fri, 31 Jul 2009 17:08:38 +0000

I just wanted to say thanks. I called you guys out for a problem and you guys came out in 45-minutes. That was fast. I think I spoke to a Jerome Robinson and my tech was Peter. I will recommend you guys to my neighbor. My other satellite company did a horrible job. You guys save the day. Jerome talked about customer service and quick response and you guys came through. I called around and even saw you guys in the Orlando Sentinal. You were guys were ranked as the best company with them. I did my research and it panned out. I’m very impressed. I can’t say thank you enough!

Mandy Cohen

By: Katina McDonald

Katina McDonald — Thu, 30 Jul 2009 14:42:26 +0000

Thanks so much to Mike and Jerome for working late on Friday night to hook up my TV and surround sound. Not only were they awesome in their setup, but were very informative with other things in the house too. I would definitely recommend to everyone!!!!!!!!!! THANKS AGAIN!!!!!!!!

By: Admin

Admin — Thu, 30 Jul 2009 14:08:52 +0000

I own the company just incase you did not know, and it was my privilage to take care of you. You are my family just as all of my customers are. If you need anything, please do not hesitate to ask. You can also ask other technical related questions by logging onto http://www.AboutSatellite.com and click on the “Tech Support” tab and ask technical home entertainment related questions. We will do our best to answer them quickly. May God bless you always and thank you for being one of our customers.

By: KAREN KIRCHMAN

KAREN KIRCHMAN — Thu, 30 Jul 2009 02:06:23 +0000

Thank you for an awsome representitive of your comapany. He was only called yesterday by me, Karen. He was here today and worked so hard with so much integrity. He explained everything, and showed me even beyond what was called upon him to do. He was great customer service, friendly and gentleman, and very professional.I will reccomand to may in the future. Thank you for such excellant customer service work. He was very imformative and knowledgeable. He went beyond the call of duty and service to explain things, answer all my questions and help me out.We are up and running and very happy. And know how to use the equiptment completely as explained by Jermone. I applause your company for hiring such an excellant customer service technician.

By: KAREN KIRCHMAN

KAREN KIRCHMAN — Thu, 30 Jul 2009 02:00:41 +0000

Dear Jerome Robinson,
Hello my name is Karen,
Your Tech Rep Jerome came over today and really worked hard, I was impressed. Hey was extremly courteous, knowledgeable, and very imformative. He went out of his way to make me happy. He went beyond just the normal hook-up of HDTV’S he spent extra time hooking up my dvd’s to both tv’s and extra time making sure I understood everything he was doing and how to know to work everyting. He made my life with these new TV’s so much easier.I really appreciate all his effort and help and want to thank your company for such excellent customer service. I only called yesterday for the request and today he was here working so hard to get the job done. My praise to your rep Jerome foe such fantastic customer service, hook-up and knowledge in teaching me the system.In this day and age its hard to find someone with such integrity as they do there job. Many praise to him. And thank you again, I will give recomondation to my friends and family for such great service.

By: Lawrence Turner

Lawrence Turner — Sun, 19 Jul 2009 16:52:13 +0000

By Lawrence Turner, July 19, 2009 @ 12:49 pm

I am looking to do Directv installations and sales for your company. I have been in the cable/satellite industry since April, 2000.
I worked for Charter Communications starting in customer service, then moving in to a service tech position, and finally become a Line Tech.
I left Charter to start with John Bagwell installing Dish Network. for a couple years. When work slowed down. I began installing Directv for Ron’s T.V. which later became Digital Satellite Services and now Mastec.
I am currently a Directv Installer for Dish1up. I am familiar with the AGEMNI scheduling application as well.
I am experienced in swm/kaku, home theater and flat panel installation. I also do minor electrical such as, relocation electrical outlets so that they are hidden behind flat panel t.v.s. I am equipt with a Birdog, 32 foot ladder, and all other materials one needs for professional installations.
Lawrence Turner

By: Karen Beres

Karen Beres — Thu, 18 Jun 2009 17:57:24 +0000

I was trying to get satellite for a couple of weeks now. No matter who I spoke with, I got a different story and price every time. Jerome came to my house, gave me the straight discounted pricing, did some extra work for FREE for me that the other satellite company was going to charge me for. Jerome was an absolute sweetheart. He spent a lot of time explaing the system to me. I would reccomend him to everybody I know. I would not reccomend calling any 1-800 #. Jerome calls me his family. It shows. Thank you Jerome. You are the best!