Contact
AboutSatellite.com started off in the cable business under its original name, Jerome Robinson, Inc. The quality of service was very poor with the cable company that we contracted for and the the cable company would not let us service our customers unless they waited 5-days which was unreasonable with our standards. We decided to go with a winning TEAM, DirecTV and Dish Network. Both of these companies allowed us to service our own customers and even do service calls within 1-hour. When customers call us directly, We can service our customers Free of Charge! Every Dish Network and DirecTV dealer’s prices are fixed. The offers, the specials, almost everything is fixed. Notice I said almost everything. The words that I say, the promise that I offer is very true. I will respond to our customer’s needs within 24-hours, in most cases, I will take care of our customers within 1-hour. I offer FREE Warranty with no strings attached. Nobody offers that. DirecTV charges $99 and Dish charges $29 with their warranty and $99 without their warranty. I, speak to my customers personally. I do not charge miscellaneous charges when installing the service and offer a whole list of Freebies when requested, like custom cabling and mirrors. I aim to please, not lose or dissatisfy. As long as one remains in agreement and in good standing, I will go to limits for my customers. I will go to their house upon request even though I did not install them. I give courtesy calls to all of my customers to check up on them and to make sure that they are okay. I install on their timeframe, not mine. If they want me there at 8pm or 5am, it shall be done. If they need a plumber, a realtor, a designer, a banker, a flooring specialist, I am quick to recommend. I spend the extra time to make sure that my customers have a great signal. I spend the extra time to make sure that all of my customers know how to fully utilize their new satellite system. My customers become my family, my friends, and all hold a nice sizable chunk of my heart. Sound crazy? Not really, just passionate about what I do. What I do is CUSTOMER SERVICE, and I’m good at it. For all those who do refer me customers, I promise to you that they will not regret it. My passion, my hobby, my joy is my customers. In closing, I will leave you with this: imagine calling your cable or satellite company with a problem and actually getting a live person who cares. Imagine getting the owner. Now imagine that same person saying to you, “I’ll be right there in 20-minutes”. What a sight that would be. It can be. It is… We use ONLY our own installers in Florida, I am one of them… No other 800 # can say that, not DirecTV corporate and certainly not Dish Network, not Embark Telephone, not AT&T, not Radio Shack, not Sams Club, not Walmart, not Sears, nor Circuit City, not Best Buy, nor any major company! We cannot be beat. We are the # 1 Nationwide Satellite Company in the United States. Nobody else would dare to make that claim. We can and we do it everyday. Unlike the purchase that you would make from DirecTV corporate or from any other 800 # ad, with AboutSatellite.com will not make you pay a processing fee or shipping inside the state of Florida. No hidden charges, no gimmicks, and no games. Just 100% Crystal Clear Satellite Television installed by AboutSatellite.com.
Jerome Robinson / President of AboutSatellite.com
(407) 928-7409
Serving all of Central & East Coast Florida for Dish Network and Nationwide for DirecTV